STAR Cards and Tickets are also available through our Pass Partners. The transactions will show as unsuccessful and a hold will be placed on the funds. NOTE: TVMs DO NOT accept American Express cards or Visa Gift Cards. James Weldon Johnson Park Station (formerly Hemming Park Station).STAR Cards and Tickets are available for purchase and reloading at TVMs at these additional locations (no staff on-site): Photos for Senior and Reduced Fare ID STAR Cards are available from 8 a.m. Visit the Ticket Center, located on the ground floor, between 6 a.m. and 5 p.m. Get your STAR Card at the Jacksonville Regional Transportation Center at LaVilla (JRTC) at 100 LaVilla Center Drive. Passengers simply tap the card and board, reducing the time the bus needs to remain stopped. There are no magnetic strips to swipe and no cash to count. STAR Cards and Tickets make boarding the bus much faster. STAR Cards and Tickets make riding transit much easier and more convenient than carrying cash. STAR Cards and Tickets use high-security microchip encoding, which is virtually impossible to duplicate. Use of a current browser such as Chrome, Firefox, Safari or Edge is required. NOTE: Internet Explorer is not a supported browser for using the STAR Card website. All registered and initialized STAR Cards can be reloaded via the STAR Card website. Visit the Ticket Center at the JRTC to load any cash value amount on a STAR Card. Purchasing a Pass is the best way to save money, but the cash value option is especially handy for those who may not be frequent riders.Īdd cash value through the STAR Card website, Ticket Vending Machines (TVMs) and Pass Partner locations in increments of $10, $15, $20 or $50. You can utilize any combination of the cash value increments, but can't exceed a maximum $150 value on your STAR Card. Use the cash value to pay for a single ride or for anyone accompanying you. You can add up to $150 cash value to your STAR Card. Set up this option on the STAR Card website or at the Jacksonville Regional Transportation Center at LaVilla (JRTC) Ticket Center, located on the ground floor. Use this feature to load your card with a predetermined monthly amount deducted from your bank account or credit card.
Set up auto-reload and never let the balance on your STAR Card run low. This feature is not available for STAR Tickets. STAR Cards also can be registered on the website so if lost or stolen, the remaining value can be restored on a new card issued by JTA. TVMs accept cash (no pennies), credit cards (except American Express cards or Visa Gift Cards) and debit cards for payment. Simply add money through the STAR Card website or Ticket Vending Machines (TVMs) at major stations and hubs. The user-friendly TVMs dispense both STAR Cards and STAR Tickets and allow customers to reload cash value. STAR Tickets do not offer all the features supported by STAR Cards. These tickets can be reloaded but are made of paper and are much less durable than the STAR Card. Silver STAR Tickets are primarily designed for out-of-town visitors and those who use JTA services less frequently.
To deter fraud and theft, Seniors and other reduced fare customers use an ID STAR Card that features their photo on the back of the card. The STAR Card works with all reduced fare programs.
STAR Cards can be loaded and reloaded with daily, weekly or monthly Passes, or with cash value. STAR Cards are durable plastic cards that contain a microchip used to pay your fare when the card is tapped at a farebox. Which STAR is for You? STAR Cards (extended use)
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